Reviews

8.2
Review score

Score Breakdown

Cleanliness
8.4
Comfort
8.1
Property location
9.0
Facilities
8.1
Staff
7.9
Value
7.7

Reviews

    Mehdi Parsa
    ir

    Review score

    10
    9 October 2018

    Great accommodation

    Nothing especial
    Actually it was one the best accommodation that I've had during my trip. Very nice view and good location, great breakfast and comfortable rooms
    Ron
    nl

    Review score

    7.9
    26 August 2018
    Expensive, over prized.
    Extensive breakfast a la carte, view over Mekong, large balcony
    gorka aguirre
    es

    Review score

    7.9
    24 June 2018
    There are no comments available for this review.
    Kenneth
    my

    Review score

    7.5
    20 June 2018

    great if you would like a peaceful place.

    i think they need to inform guests that the location is quite a distance from where the boats arrive. It is a long walk to don khone. It was a little too quiet at night.
    view was good, in a quiet corner. rooms were large, friendly staff. air conditioning was cold. great breakfast!
    Adrian
    ch

    Review score

    5.4
    2 March 2018

    Despite the good location, the hotel did not meet my expectations and is overrated.

    Poor and cheep breakfast. Bad service in bus reservation. Sheets did not look clean.
    The location is close to the center and night marked.
    la

    Review score

    10
    26 February 2018

    We had great 4 nights here.

    Pillow was too big. Thin walls.
    Clean room. Warm shower. Great view. Right next to pier.
    valerie
    cn

    Review score

    7.9
    25 February 2018
    Nice people, room in residence 2nd floor was quiet and nice along the river
    Wendy Callis-Smith
    gb

    Review score

    10
    23 February 2018

    EXCELLENT

    Nothing
    Great quiet location. Great size balcony overlooking the Mekong. Great swimming pool for £1.25 near by Right where the boat docks
    Claudia
    de

    Review score

    5.0
    22 February 2018
    There are no comments available for this review.
    fr

    Review score

    8.3
    14 February 2018
    There are no comments available for this review.
    Hugo Esteves
    pt

    Review score

    9.6
    5 February 2018

    Liked everything

    Wi-Fi was not stable and the coverage inside the room was not enough to have a proper Skype call and it is a bit pricy but you will be quite comfortable here.
    I had everything I wanted and liked everything.
    Marlene
    at

    Review score

    8.8
    1 February 2018
    There are no comments available for this review.
    Thomas
    la

    Review score

    9.6
    25 January 2018

    Lovely experience.

    The room was great with a gorgeous view on islands. The balconey was large and pleasant. Lovely
    Mokumrobbie
    nl

    Review score

    7.5
    16 January 2018

    Good for 2 nights not longer

    Although enjoying viewing the Mekong at sun set you should note that the pier is next door, first boat starts its engine around 7am. The breakfast is plain poor! Fruit is really not fresh, and a banana pancake is a grease pit with some slices on top. Much better food can be found at Lao Long next to the reception.
    The 3 pax rooms on the 2nd floor are great overviewing the Mekong and are the best to enjoy the sun set. The bedding is a bit poor, dont be surprised when the sheets have holes in it. Also do not expect clean sheets on a daily basis...however the room in general is cleaned as such. The shower is so-so, and if you do not mind lukewarm water, then OK. Ms. Pan (owner) is truly a nice lady and she takes care of things: one day the internet in the room was not working but she fixed it immediately. She also provides reasonable rates for exchanging currencies, absolutely NO rip off!!
    TravelGuru!
    th

    Review score

    8.3
    4 January 2018

    Nice place with river views

    Rooms are side by side with little privacy on the balcony.
    Great location and a nice view of the river. Nice place but over-priced for this part of the world. Comfy rooms and nice bathrooms with shampoos etc.
    id

    Review score

    6.7
    27 December 2017
    There are no comments available for this review.
    Jens A.
    no

    Review score

    10
    27 December 2017

    Top place & view in Ban Khon

    Hanna Reuter
    de

    Review score

    8.3
    27 December 2017

    Relaxing place (when there is no construction noise)

    Currently there are constructions on the roof. After we complained that they started at 6 am on the first day, the workers started later on the next days. However it was also really annoying during the day.
    Nice rooms with beautiful view and a big terrace. Just next to the boat dock. The reception and restaurant is in the next street to the right. Generally very good value for money.
    Thomas
    us

    Review score

    5.4
    23 October 2018

    A Visit to the End of the World

    This is the rough end of the world. Tourism is in its infancy here. The resident staff may have never left the island so they have no concept of good customer service. And most will go home to shacks where bath water is thrown out windows and trash is left discarded everywhere. I can’t immagine where you would begin to train staff members in hygiene, guest services, or anything else needed to run a hotel or restaurant. We are long and experienced travelers, but this end of Laos got the best of us.
    The Residence is the best of a number of “Pan’s” lodgings on the island. It is only a few steps from the ferry dock overlooking the Mekong. The room was reasonably clean and the shower was separate from the toilet area. The AC worked well when there was electricity which went out with each rainstorm, which were daily. Not Pan’s fault, the whole town lost electricity. (So good luck in finding food as well.) But there was no fan in the room when it did go out for obvious reasons. And if the beautiful verandas had ceiling fans to stir the heat and humidity, it would be a wonderful place to enjoy the view and read a good book.The breakfast on the third floor is routine, but no more. You’ll wipe the filth off the tables yourself if you want it done. You will not be bothered by management, because as near as we could see, there was none until it came time to check out. The few people working around the hotels did their jobs to their minimal training and were clueless about anything else. Almost no one on the island speaks even a minimal amount of English. The little girl that showed up mysteriously upon arrival led us to our room and was the last person we saw until leaving that offered any semblance of customer interest. The so-called “lobby” on the street will be empty 24/7, so good luck in solving any of your concerns. Checking in is physically easy. If someone is around, they will hand you a key and take you to your room...check in complete! The next “paperwork” will be running your credit card upon departure. This end-of-the-road SEA so be ready to adapt.
    Jonas
    th

    Review score

    7.5
    24 July 2018
    There are no comments available for this review.
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